NEWS - Press Release
SEPTEMBER 25, 2012
WESTERN UNION NAMES NAM AS ITS ARBITRATION ADMINISTRATOR
Western Union has named NAM (National Arbitration and Mediation, Inc.), one of the nation’s leading dispute resolution providers, as the administrator of its arbitrations of customer disputes throughout the United States. In accordance with Western Union’s Terms and Conditions for Transactions, any disputes arising from a transaction shall be referred to and resolved exclusively by final and binding arbitration.
Roy Israel, President and CEO stated, “NAM is pleased to be overseeing the administration of Western Union’s matters and we look forward to offering Western Union and its customers throughout the United States a fair, expedient and cost effective forum in which to resolve disputes.”
NAM’s Comprehensive Rules and Procedures applicable to these claims can be found on the NAM website. Western Union’s Terms and Conditions containing the applicable provision can be accessed via Western Union’s website at http://www.westernunion.com/us/terms-conditions.
NAM offers litigants a nationwide panel of approximately 2,000 top-tier former judges and practicing specialists uniquely qualified to facilitate the resolution of disputes in a private forum. The company maintains rosters in all 50 states, including Puerto Rico, with specific expertise in the areas of Complex Commercial, Personal Injury, Professional Liability, Construction, Insurance, Employment, Business, Real Estate, Finance and International dispute resolution.
Founded in 1992, NAM (National Arbitration and Mediation) has been recognized as ADR Provider of the Year and is well known for its superb customer service and for delivering exceptional results. Consistent with being the nation's premier ADR provider, the New York Law Journal Rankings Survey selected NAM as the #1 ADR provider for both 2011 and 2012. NAM actively works with more than 8,000 commercial entities, including more than 50% of the Fortune 100 companies. NAM is often an indispensable resource for parties seeking cost-effective alternatives to expensive and often time-consuming litigation.
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