OVERVIEW OF NAM'S EMPLOYMENT ARBITRATION PROGRAM

NAM can provide several different panels of Employment Arbitrators within 50 miles of any location in which an Employee worked or sought to be employed, anywhere in the United States. In fact, NAM will provide up to three panels to help ensure that all parties are satisfied with the choice of the Arbitrator. This practice differs from arbitration companies who provide a limited number of panels and many times ultimately select the Arbitrator because the parties cannot agree on an Arbitrator.

NAM's Employment Arbitrators are practicing employment specialists with a strong belief in the effectiveness and efficiency of the arbitration process. For the most part, they only hear employment matters. As such, each case is taken very seriously and the NAM Employment Arbitrators are very aware of the intricacies and deadlines associated with these types of cases.

All NAM Employment Arbitrators are independent contractors and not officers, employees or owners of NAM. We believe this approach provides the most pristine forum by eliminating any issues relating to how a decision will affect future case referrals from a client that has the potential to refer more cases to the arbitration company. By design, we avoid this potential conflict of interest.

Most NAM Employment Arbitrators will hear only one matter for any corporate entity, thereby eliminating any real or perceived conflict of interest.

NAM can provide several different panels of Employment Arbitrators within 50 miles of any location in which an Employee worked or sought to be employed, anywhere in the United States. In fact, NAM will provide up to three panels to help ensure that all parties are satisfied with the choice of the Arbitrator. This practice differs from arbitration companies who provide a limited number of panels and many times ultimately select the Arbitrator because the parties cannot agree on an Arbitrator.

NAM's Employment Arbitrators are practicing employment specialists with a strong belief in the effectiveness and efficiency of the arbitration process. For the most part, they only hear employment matters. As such, each case is taken very seriously and the NAM Employment Arbitrators are very aware of the intricacies and deadlines associated with these types of cases.

All NAM Employment Arbitrators are independent contractors and not officers, employees or owners of NAM. We believe this approach provides the most pristine forum by eliminating any issues relating to how a decision will affect future case referrals from a client that has the potential to refer more cases to the arbitration company. By design, we avoid this potential conflict of interest.

Most NAM Employment Arbitrators will hear only one matter for any corporate entity, thereby eliminating any real or perceived conflict of interest.

As NAM has invested significant time and resources into attracting the highest quality of Arbitrators for its employment panels, NAM's philosophy is that the Arbitrator, rather than NAM as the Administrator, should resolve all issues relating to an employment matter. This is in contrast to ADR companies that "insert" themselves into the process. In our view, we do not believe that such a practice is an acceptable approach. The Arbitrator, as an expert in employment law and having been selected by the parties, in our view, is the appropriate individual to address case issues. Therefore, once a case has been commenced, NAM's role is solely that of an Administrator. However, NAM does have the authority to disqualify an Arbitrator if we believe his/her neutrality has been compromised or if a conflict arises.

As NAM has invested significant time and resources into attracting the highest quality of Arbitrators for its employment panels, NAM's philosophy is that the Arbitrator, rather than NAM as the Administrator, should resolve all issues relating to an employment matter. This is in contrast to ADR companies that "insert" themselves into the process. In our view, we do not believe that such a practice is an acceptable approach. The Arbitrator, as an expert in employment law and having been selected by the parties, in our view, is the appropriate individual to address case issues. Therefore, once a case has been commenced, NAM's role is solely that of an Administrator. However, NAM does have the authority to disqualify an Arbitrator if we believe his/her neutrality has been compromised or if a conflict arises.

With respect to case administration, we provide the highest level of service as Case Managers are assigned to each case. These individuals have significant experience in administrating employment matters and are available to all the parties and the Employment Arbitrator throughout the case to ensure that all matters run smoothly. In fact, NAM clients who have previously worked with other ADR providers have been very vocal about how well we are able to ensure that all deadlines are met in resolving their matters.

With respect to case administration, we provide the highest level of service as Case Managers are assigned to each case. These individuals have significant experience in administrating employment matters and are available to all the parties and the Employment Arbitrator throughout the case to ensure that all matters run smoothly. In fact, NAM clients who have previously worked with other ADR providers have been very vocal about how well we are able to ensure that all deadlines are met in resolving their matters.

The NAM fee structure is simple and direct. We do not have "nuisance" charges that, in the aggregate, can be substantial. In other words, there are no hidden costs.

Unlike other arbitration institutions, NAM does not require a significant upfront retainer to commence a dispute resolution proceeding. Additionally, our fees are much more affordable as well.

The NAM fee structure is simple and direct. We do not have "nuisance" charges that, in the aggregate, can be substantial. In other words, there are no hidden costs.

Unlike other arbitration institutions, NAM does not require a significant upfront retainer to commence a dispute resolution proceeding. Additionally, our fees are much more affordable as well.