TESTIMONIALS

“I've worked in the insurance industry for 30 odd years, and rarely encounter vendors who exhibit the partnership doctrine they so profess to have with the client. NAM is the exception. The NAM staff epitomizes the concepts of collaboration and teamwork. I can honestly say they are one company I hope to stay connected with in this changing business world.”

  • Cathy Callaghan, GMAC Insurance


“I wanted to take a moment to compliment you on the excellent customer service that has been provided by your office. I have been in the auto insurance industry for close to 25 years now and have worked with several other vendors who handle arbitrations & mediations but have found that the cream always rises to the top. NAM is by far the best in the business. It is nice to work with an organization that seems to have perfected the most important aspect of any business, the customer service end of things.”

  • Steven Kochner, AIG Personal Lines Claims


“As a personal injury attorney we frequently use mediation as a tool to avoid a costly trial and as a mechanism to obtain a fair and just result for our clients without the uncertainties of a jury trial. In order to have a successful mediation it is imperative that we select a company that has a reputation for fairness and integrity, so that all parties believe that they are participating in a fair and constructive process. NAM's group of distinguished judges and mediators makes this possible. I have been using their services for more than 10 years and they have done a terrific job in helping me bring a majority of the cases that I have chosen to mediate to a successful resolution.”

  • Kenneth J. Halperin, Esq., Wingate. Russotti & Shapiro, LLP


“NAM has served the needs of the claims community by providing mediators who are familiar with the local jurisdiction to assist in a variety of ways during a mediation. While not all the cases settle, everyone walks away with more knowledge about the case including the applicable law that governs the loss. After the parties have had a chance to review their respective positions, they come back with a better understanding of each other's position. If not during the mediation, often settlements occur soon afterwards. NAM's professional staff and their awareness of the needs of the carrier and claims community make them the choice to go to when we need to mediate a matter.”

  • Janet Grantner, SCLA, Liability Team Manager, Zurich North America


“Our firm has utilized NAM over the years and know them to be a professional and technologically innovative organization.”

  • Richard King, Siben & Siben


“As a plaintiff personal injury lawyer for over 30 years, I have developed a bias towards the use of alternative dispute resolution as a means for providing fast, effective, positive results for my clients. No vendor provides better service than NAM. NAM has the widest array of distinguished jurists versed in every aspect of personal injury. Their pricing is fair, their staff professional, and their desire to aid in the resolution of cases unsurpassed. I highly recommend NAM. It is no surprise that they are the leaders in the ADR field.”

  • Mark E. Weinberger, Esq., The Law Office of Mark E. Weinberger


“Our Marlton Office selected NAM due to the professionalism they displayed and then they delivered on their promise. NAM had enabled us to move cases in a more timely fashion for those matters that were at an impasse.”

  • Liberty Mutual Insurance


“As an attorney handling both plaintiff's and defendants personal injury matters for many years, I have always found NAM to be a most effective means of resolving cases ranging from simple automobile accidents to complex labor law litigation involving many parties and attorneys. Whether by arbitration or mediation, NAM has consistently provided a high quality list of judges, arbitrators and mediators. They resolve cases quickly, efficiently and with minimal cost when compared to the time and effort needed to litigate cases in the court system. I also recommend ADR at NAM for my clients when the case is ready to be resolved…”

  • David Sloan, Esq., The Law Office of David Sloan


“They are highly respected in the dispute resolution arena…”

  • Director of General Liability, Toys “R” Us


“NAM is the total package for ADR. Whether it is an arbitration or mediation, their extensive and experienced panel can meet all of your needs for any type of case. Most importantly, the service is exceptional and they offer the best value in the business. Their experience allows you to get right to the issues that will resolve your case, in expeditious manner and for the right number.”

  • Joseph Ehrlich, Esq., Antin, Ehrlich & Epstein LLP


“I have been a trial attorney for over 20 years and using the services of NAM for many years. I find the staff of NAM to be professional, helpful and they provide an excellent opportunity to get the best results for my clients. The large list of well-qualified judges, arbitrators and mediators allows me the opportunity to accommodate the adverse parties' requests without compromising my case or my client's issues, yet it saves valuable trial expenses and years of needless litigation. I believe NAM is an excellent tool for any litigator.”

  • Louis C. Annunziata, Esq., The Law Office of James J. Toomey,
    Staff Counsel to Travelers Insurance


“We select NAM because of their clarity of service, selection of qualified judges and the promptness and efficiency of their staff.”

  • Frank Scahill, Esq., Picciano & Scahill P.C.


“For the past 10 years as a defense attorney, I have turned to NAM any time I need to mediate or arbitrate a case in any venue. I have had success with settling all types of cases, ranging from million dollar labor law cases, automobile accidents and premises liability cases to minor property damage matters. NAM's service is wonderful, fast, efficient and friendly. My Case Managers are always a pleasure to work with, they always return my telephone calls and they get the job done.”

  • Suzanne Adams, Esq., Morris, Duffy, Alonso & Faley


“Hon. Jerome Becker is truly a skilled mediator. He has an extremely easygoing manner combined with a sharp sense of the value of a case, which inevitably leads to a satisfying resolution. I would recommend Judge Becker to anyone. I began using NAM many many years ago; I have used all of the other alternative dispute resolution companies but NAM is truly the best both in value and experience.”

  • Scott Seskin, Esq., The Law Office of Scott H. Seskin


“Over the last several years I have had numerous arbitrations at NAM, and the whole process, from the scheduling of the arbitration until the rendering of the decision, was conducted efficiently and professionally, and provided my clients with a cost effective alternative to traditional litigation.”

  • Brian Brown, Esq., Lewis, Johs, Avallone, Aviles, LLP


“NAM has helped our firm resolve medical malpractice and negligence cases for over 10 years. The arbitrators are skilled at bringing both sides together, even in the most difficult of cases. Always professional, the staff at NAM works hard at expeditiously scheduling our cases. I have used other ADR companies in the past and none measure up to the caliber of NAM.”

  • Debbie Kurtz, Esq., Alan W. Clark & Associates, LLC


“Our office has used NAM for the last ten years and have found its arbitrators are among the most competent former jurists of the New York bench. Its employees are courteous, knowledgeable, helpful and attentive. Overall it has been a sheer pleasure to reap the benefits of their services.”

  • Christina Killerlane, Esq., The Law Office of James Killerlane


“I have used NAM for over 15 years and have found that they have provided plaintiff's counsel with the most expeditious process of conducting arbitrations and mediations. At NAM, they have a vast amount of experienced judges who are fair. I have never been dissatisfied and I feel very comfortable in recommending them to any plaintiff or defendant's firm.”

  • Jack Grossman, Esq., Mallilo & Grossman


“NAM has provided Travelers with exceptional claim resolution services for a number of years.”

  • Philip Guercio, St. Paul Travelers


“I have been working with NAM for 17 years, since the company began. Its staff is attentive, courteous and professional. NAM's extensive and highly qualified panel demonstrate a keen understanding of the issues and relevant law in each case. They work tirelessly to bring opposing parties together, regardless of the complexity of the issues. NAM receives my highest recommendation as a cost-efficient and expeditious alternative dispute forum for resolving personal injury claims.”

  • Jay Flatow, Esq., Lurie & Flatow P.C.


“I have practiced personal injury law for 17 years, both plaintiff and defense side. In more recent years, I have relied upon the ADR services provided by National Arbitration and Mediation and would recommend NAM to any personal injury practitioner. NAM's administrative staff has uniformly provided the highest level of service. The panel of mediators and arbitrators have in every instance handled mediations and arbitrations with the highest degree of professionalism, demonstrated correct knowledge of applicable law and shown respect for litigants and attorneys. Decisions have always been received promptly and in every case the final disposition was fair to all parties. I whole-heartedly recommend NAM as a cost-efficient, professional and just ADR forum for the resolution of personal injury claims for plaintiffs, defendants and insurance carriers.”

  • Geoffrey D. Eberle, Esq., The Law Office of Geoffrey D. Eberle


“I have utilized NAM with much success over the past 15 years. Their staff is very professional and always courteous. My account representative is a pleasure to work with. Since NAM has such an extensive list of extremely qualified arbitrators and mediators, it is often easy to select an arbitrator/mediator with my adversary. I look forward to continuing to use NAM in the future.”

  • Michael Goldfarb, Esq., Mark E. Seitelman Law Offices, P.C.


“In a single day, Siben & Siben will attempt to clear about 75 cases. This unique program is administered by NAM.”

  • New York Law Journal


“NAM has been instrumental in assisting my firm for over fifteen years in resolving personal injury claims and law suits both small and large. Their list of arbitrators and mediators is sufficiently large and comprehensive enough to satisfy the needs and requirements of both plaintiff counsel and the defense. NAM's support staff has always been courteous, professional and eager to assist. I have been working exclusively with my Account Executive for many years and have always found him responsible, responsive and extremely knowledgeable about the alternative resolution process. I can't begin to list all the numerous cases which we have prosecuted over the many years and have been resolved through the help of NAM and my Account Executive.”

  • Harry D. Hersh Esq., Davis & Hersh, LLP


“I have worked with NAM since its inception and always look to them in helping to resolve a case. They offer an outstanding panel of judges and locations and consistently provide superior support services in terms of scheduling and accommodating all involved. I have found that based upon their reputation, parties on all sides are more than willing to agree to a submission with NAM which allows for greater success with our cases.”

  • Gary P. Muhlstock, Esq., Ahmuty, Demers & McManus


“Dear Judge Gelfand,
Referring to our mediation of 12/9, I am happy to advise that the case settled for $1M. Thank you for your many hours of assistance.”

  • Marc Livanos, Senior Technical Claims Specialist, Liberty Mutual


“NAM's service has proven to be an invaluable resource in resolving difficult and complex matters. Their staff is informed and their judges are effective. In our most recent mediation, NAM's judge proved to be a very capable facilitator and our case settled for $750,000. I would recommend NAM to any firm that seeks to resolve cases in a timely and cost-efficient manner.”

  • William Schwitzer, Esq., Dinkes & Schwitzer


“The service provided by NAM is great. Our Case Manager is conscientious, responsible and professional. NAM provides us with a great panel of judges to choose from.”

  • Michael Rose, Esq., Hach & Rose


“NAM has been an invaluable resource in helping my firm and I resolve cases in a timely and cost-efficient manner. Their professional staff is very responsive and adept at making the claims process fast and easy. Their learned judges are attentive to detail and possess a high level of expertise in resolving difficult and complex matters. I would highly recommend NAM to anyone looking for exceptional claim resolution services.”

  • Brian Gotlieb, Esq., Ross & Hill


“We have enjoyed exceptional results from our traditional dispute resolution efforts with NAM…”

  • Richard Carroll, General Manager, American Transit


“I just returned from a mediation with one of your outstanding judges and wanted to take this opportunity to compliment NAM on the important service provided to the bar over the past 15 to 20 years. I also want to thank NAM's staff which has provided this office with excellent service. I look forward to dealing with National Arbitration and Mediation for many years to come.”

  • Ronald M. Sickmen, Esq., The Law Office of Ronald Sickmen


“I have been dealing with NAM for many years for both arbitrations and mediations. Their panel of judges is of the highest quality and the staff always provides excellent back up. All of my experiences have been positive and NAM has been instrumental in bringing the submitted cases to a rapid and fair conclusion.”

  • Philip DeCicco, Esq., DeCicco, Gibbons & McNamara, P.C.


“The process is less stressful for a client and the costs of expert testimony can be saved.”

  • Morris Newman, Newman & Anzalone, CNBC


“NAM makes the claims submission process easy. They have a broad selection of judges and our NAM Rep is responsive to our needs.”

  • Peter Schneider, GMAC Insurance


“The dedicated and professional staff at NAM continually meets, and exceeds, my firm's ADR needs in a cost-effective manner. Our clients are always impressed with the skilled ability of NAM's panelists to resolve even the toughest of disputes, thereby avoiding additional costly litigation.”

  • Vincent J. Battista, Esq., Torino & Bernstein, P.C.


“Thank you again for all your hard work towards resolving this complicated case. To your credit, you identified & separated the 'real' issues from all the red herrings and at the end of the day, that's what brought this matter to a successful conclusion.”

  • Martin Grossman, Esq., Robert A. Cardali & Associates, LLP


“Like fine wine, left alone to age a bit longer, Judge LeVine's recommendations were accepted by all parties and we eventually did as he suggested. Thank you for his efforts on behalf of the parties.”

  • Jonathan Silver, Esq., The Law Office of Jonathan Silver


“My firm has used NAM for many years. NAM excels in moving difficult cases toward resolution. NAM always follows up on cases and if they can't get a case into arbitration or mediation, no one can. NAM is at the forefront of the future of personal injury litigation.”

  • Paul J. Campson, Esq., Campson & Campson


“In my experience, the case coordinators at NAM have always been professional and accommodating. They work hard to establish a time and date convenient for all parties involved in an effort to resolve the matter amicably and efficiently. I have also been pleasantly surprised by the assortment of qualified arbitrators and mediators retained by NAM who equitably handle the matters placed before them.”

  • Michael T. Clancy, Esq., Breen & Clancy, P.C.


“Great Results. Personable. Experts.
The Account Executives always take care of our matters in an expedited fashion. They allow us to relax because we know the matter will be handled properly.”

  • Philip Floumanhaft, Esq., Glinkenhouse Floumanhaft & Queen



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