Inside the Mind of a Mediator – Avoiding Impasse and Maximizing Outcomes in Mediation

CLE Events | Webinar Date: September 24, 2020 5 p.m. ET

Richard P. Byrne, Esq. Hearing Officer for NAM (National Arbitration and Mediation) with name written under

New York, NY (September 10, 2020) – NAM  (National Arbitration and Mediation), one of the nation's leading providers of Alternative Dispute Resolution (ADR) services, is pleased to announce that Richard P. Byrne, Esq. has been invited to present a live streaming DANY (Defense Association of New York) CLE webinar entitled Inside the Mind of A Mediator: Avoiding Impasse and Maximizing Outcomes in Mediation. This complimentary presentation is open to the public and will be held on Thursday, September 24th, 5:00 p.m. ET.

Although mediation resolves most disputes, some mediations end in impasse. Such  disappointments can usually be avoided and positive resolutions achieved when advocates are armed with knowledge of common mediation pitfalls and develop negotiation skills that can enhance mediation outcomes. Learn how appropriate preparation, smart brief-craft, and thoughtful strategies during the mediation session — focused on the purpose, logistics and goals for the session — can not only reduce the potential for failure, but maximize results.

Mediation offers a number of advantages over formal litigation. These include lower cost, less time required to achieve resolution, no adverse publicity and greater control over the outcome of the dispute, among others. This program will take a closer look at these advantages and will also focus on why mediation provides an attractive way to resolve disputes that arise between parties that have an ongoing relationship which could be severely undermined by formal litigation.


About NAM's Presenter

Richard P. Byrne, Esq., has successfully mediated issues in a wide variety of specialty areas, including commercial matters, employment discrimination claims, employment contract disputes, construction litigation, complex personal injury and property damage claims, together with insurance, reinsurance and risk transfer matters. Mr. Byrne has earned the distinction of being voted a Top 3 Mediator in the United States for the sixth straight year in the 2020 National Law Journal Best of Survey.  Further, he was ranked a Top 10 Mediator by the 2019 New York Law Journal Best of Survey for the past five years.  He was also voted a Top 3 Mediator by the 2018 Corporate Counsel Best of Survey and for the third straight year, was named a National Law Journal Alternative Dispute Resolution Champion, as part of a select group of only 46 Neutrals nationwide.  He has been awarded an A-V rating by Martindale-Hubbell, the highest rating available, based on its peer review process. 

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About NAM's complimentary Continuing Legal Education programs

NAM provides complimentary continuing legal education (CLE) programs virtually, on-site at your office, or in any of NAM's dedicated conference facilities. Our Continuing Legal Education department will work with your firm or organization to customize a CLE program that is designed to meet your specific CLE issues and topics of interest. Our respected faculty provides participants with an interactive presentation that will engage and educate your audience as they earn relevant CLE credit.

Please contact NAM's CLE department at 800-358-2550 or email us at for information on how we can customize a CLE program for your organization.