NAM Academy Presents: Inside the Mind of a Mediator – Avoiding Impasse and Maximizing Outcomes in Mediation

CLE Events | Webinar Date: November 17, 2022 at 6:00 p.m. ET

New York, NY (September 21, 2022) – NAM (National Arbitration and Mediation), one of the nation's leading providers of Alternative Dispute Resolution (ADR) services, is pleased to announce that Susan Hernandez, Esq. will present, Inside the Mind of a Mediator: Avoiding Impasse and Maximizing Outcomes in Mediation, to the Long Island Hispanic Bar Association.  This NAM Academy complimentary 60-minute CLE program will be live-streamed on Monday, November 17th at 6 p.m.

Join Ms. Hernandez and learn how appropriate preparation, smart brief-craft, and thoughtful strategies during the mediation session — focused on the purpose, logistics and goals for the session — can not only reduce the potential for failure but maximize results.

Although mediation resolves most disputes, some mediations end in impasse. Such disappointments can usually be avoided, and positive resolutions achieved, when advocates are armed with knowledge of common mediation pitfalls and develop negotiation skills that can enhance mediation outcomes.

To register for this NAM Academy CLE program, please click here.

Meet Susan Hernandez, Esq.

About NAM's complimentary Continuing Legal Education programs

NAM provides complimentary Continuing Legal Education (CLE) programs virtually, on-site at your office, or in any of NAM's dedicated conference facilities. Our Continuing Legal Education department will work with your firm or organization to customize a CLE program that is designed to meet your specific CLE issues and topics of interest. Our well-respected faculty provides participants with an interactive presentation that will engage and educate your audience as they earn relevant CLE credit.

Please contact NAM's CLE department at 800-358-2550, ext. 145 or email Sharon Pedersen at for information on how we can customize a CLE program for your organization.