Delivering Award-Winning Dispute Resolution Services Nationwide…

“As an attorney who has used NAM for over 20 years, I have always been impressed with the quality of their mediators. NAM makes it cost efficient to resolve cases. With their use of a seamless Zoom technology, mediating a case remotely with NAM could not be easier.”

“I had my reservations about the video mediation – especially with 11 participants – but I was very impressed with the way it was conducted and the ease with which we moved around in the virtual break out rooms and in private discussions with the mediator. I am now a believer and a fan.”

“Like many of my colleagues, I was skeptical about virtually mediating cases, as I feel an important component of mediation involves in-person interaction with the mediator, opposing attorney and adjuster.

After using the Zoom application through NAM to successfully mediate a few of my cases, I can say that I was pleasantly surprised by the experience. Other than not being physically present within the NAM offices, everything else felt the same. Our mediator had us all in one “room” to discuss the case, then broke us out into separate “rooms” where we were able to speak confidentially with the mediator and our client. It was a very seamless process that led to favorable outcomes.

I would highly recommend virtual mediations to anyone who has any doubts about the experience.”

“NAM has always been an excellent provider of ADR in the legal community. Hon. Peter B. Skelos is both an impartial and exceptional mediator, relating to all parties and fostering meaningful discussion and resolution. Recently, in light of the unprecedented times we find ourselves in, our firm has had the opportunity to be a part of several mediations conducted remotely by NAM with Judge Skelos. The technology has been efficient and the format well suited to successful negotiation. Many thanks to the entire team at NAM!”

“I have taken part in three video conference mediations with multiple mediators with NAM.  The process has been seamless and we were able to resolve all three of these cases.  Instead of being in different physical rooms, you’re placed into a separate virtual room where there is complete privacy.  I highly recommend this process as it has now been tested for multiple weeks with much success.”

“Pena and Kahn has done five mediations via video conferencing with NAM and every one of them settled. It was an amazing experience, just like being in NAM’s conference rooms. The IT staff was super friendly and patient while helping me navigate the ZOOM platform. I am now a pro and can’t believe it took a pandemic to discover the future. Life as we know has shifted. VirtualNAM.”

“I find the video conferencing process to be a seamless transition from in person mediations. As an attorney who uses the mediation forum hundreds of times a year, I couldn’t be happier with the process and the services provided by NAM.”

“The use of Zoom technology at NAM was seamless.  During a very difficult time, my firm was able to resolve a multi-plaintiff and multi-defendant case in an efficient way.  Mediator, Richard Byrne, had great understanding of the technology and it allowed all parties to feel comfortable and negotiate as though we were live and in- person.  Kudos to NAM for being on top of technology at this time.”

“I thought that the video mediation was a HUGE SUCCESS.  It was flawless, effective and made a lot  of sense. Granted, we had a great mediator (Bob Adams) and a very cooperative defense attorney, but it was really an excellent (and safe) innovation.”

“In the midst of uncertain times and court closures, NAM has kept our industry working and resolving cases through virtual ADR.  Their level of service remains unparalleled!  I recently participated in a virtual mediation and I have to say the process was efficient and effortless. My neutral was able to control all parties as they would in-person. Breakout rooms ensured privacy of all communications with my neutral.  What’s more, the video conference session was remarkably easy to join.  You just need a computer with a camera, an iPad or cell phone, sign in with a private meeting code and the neutral takes over from there. I would strongly recommend scheduling virtual hearings with NAM.”

“I recently participated in two arbitrations before Judge Elizabeth Bonina. It was my first virtual arbitration and it most certainly will not be my last. It was everything that I was promised it would be. Using the link provided by NAM, I joined the meeting within seconds. The audio and video quality was superb. Judge Bonina was well trained in the technology and had perfect command throughout the meeting. Both arbitrations were flawless. I highly recommend using this option during these difficult times and beyond.”

“I have been using NAM for close to twenty years and have been with them from their small beginnings in Long Island to their current position as one of the most successful ADR companies in the United States.

As they grew in size I expected there would be a decline in the level of service.  However, the service was exceptional from the start and it has continuously improved. NAM services its clients with personal care in a way that cannot be explained.  Every case, client, attorney and insurance carrier gets the attention they deserve.  The roster of neutrals is continuously growing and the neutrals that are added are professional, personal and overwhelmingly accommodating.

Even in this current pandemic, NAM has adapted through the use of virtual mediations. Initially, I was skeptical about a mediation that was not “in person.” However, I attended my first virtual mediation today and I am no longer skeptical. Attorneys, clients and professionals can be assured that the mediation process works exceptionally well in the virtual process.

There is a main meeting room and breakout rooms to ensure the privacy of the communications with the mediator.  After having gone through the process I would strongly recommend it and I will be scheduling additional mediations.”

“NAM has been my mediation and arbitration provider for over 20 years.  There are many reasons for our long lasting relationship, which include their attentiveness to my clients’ needs, responsiveness to my requests, and my ability to resolve cases in an expeditious manner.  My account representative has been with me for over 15 years.  She is dedicated and loyal, and makes me feel as if each of my clients are important to her, and not just another file.  The personalized service, as well as the great roster of judges to select from to resolve my cases, makes working with NAM a truly pleasurable experience.”

“I have had the pleasure of working with NAM for approximately two decades.  NAM remains an exceptional partner in my quest to successfully resolve claims of my clients.  The panel of arbitrators/mediators they offer is world-class and their administration and coordination is beyond compare.”

“My office has used NAM since it opened many years ago.  We continue to be incredibly happy with the outstanding service that they provide.  The quality of judges and the effort that they consistently put forth to try to successfully resolve challenging litigation matters is what brings my office back time and again.  I have used every service and NAM remains the premier ADR provider.

“NAM is my go to ADR service provider as they have the most knowledgeable mediators and hearing officers that get cases resolved 99 times out of 100.  The expert staff goes out of their way to schedule hearings and it’s very easy dealing with all of the them.  I recommend NAM to everyone in the insurance claims business.  They are a top notch company.”

NAM, with its professional staff and experienced mediators/arbitrators, is an excellent choice for dispute resolution.  They have a very good success rate and my clients have been very satisfied with the high rate of resolutions achieved over the years.”

“In the last three years of professional life, I have worked most closely with NAM’s administrative staff and various members of its panel of mediators and arbitrators.  Everyone I have worked with consistently provides services with the utmost courtesy, reliability, dedication and professionalism.  From knowledgeable account managers to highly skilled and experienced professionals presiding over alternative dispute resolution proceedings, NAM has facilitated many efficient resolutions for our insurance program.”

“I have been using the services of NAM for over twenty years and have never been disappointed.  Their panel of judges over that time has been consistently stellar and their staff dedicated and professional.  A completely first class organization!”

” NAM is a great ADR company to work with.  The mediators and arbitrators are always well-prepared , and put in the time and effort to get cases resolved.  The staff does everything possible to get cases scheduled as soon as possible which is critical since we handle many complex, multi-party cases.”

“Since the inception of our firm in 1998, we have used NAM to help resolve numerous cases.  Their outstanding panel of arbitrators and mediators have resolved cases ranging from simple automobile accidents to complex 205(e) police accident cases.  They are knowledgeable, fair and persistent.  They treat each case, big or small, equally.  Our representative is always courteous, friendly and responsive to all our needs.  The same can be said for the entire staff.”

“I wish to commend Judge DiBlasi not only for his efforts involved during the mediation, but his efforts made following the session, which resulted in resolution of the case. Judge DiBlasi was fair with both sides and took the time to review each side’s position. He offered to and did follow up with the claims representative and the claims supervisor following the conclusion of the mediation, which resulted in settlement of this matter. Judge DiBlasi, in my opinion, went ‘above and beyond the call of duty’ in this matter. It goes without saying that I would not hesitate to use Judge DiBlasi in the future for any of my mediation or arbitration needs.”

“NAM is by far the most organized and helpful of the companies in its field. In less than 5 minutes our case manager will get all the info he needs from you and will get your case set up to fit your requirements. I have been handling only PI cases for over 25 years. I only go with NAM.”

“NAM has been instrumental in assisting my firm for over fifteen years in resolving personal injury claims and law suits both small and large. Their list of arbitrators and mediators is sufficiently large and comprehensive enough to satisfy the needs and requirements of both plaintiff counsel and the defense. NAM’s support staff has always been courteous, professional and eager to assist. I have been working exclusively with my Account Executive for many years and have always found him responsible, responsive and extremely knowledgeable about the alternative resolution process. I can’t begin to list all the numerous cases which we have prosecuted over the many years and have been resolved through the help of NAM and my Account Executive.”

“NAM has provided Travelers with exceptional claim resolution services for a number of years.”

“Like fine wine, left alone to age a bit longer, Judge LeVine’s recommendations were accepted by all parties and we eventually did as he suggested. Thank you for his efforts on behalf of the parties.”

“I have been a completely satisfied client of NAM since 1998. In that time I have either settled or disposed of via arbitration over 100 cases. The panel of arbitrators utilized by NAM have been outstanding in their fairness, thoroughness and preparation. All of my clients have come away from the mediation or arbitration process with the feeling that their case has been heard by a arbitrator or mediator who took the time to listen to their case and fully consider all the relevant records in helping the matter come to a conclusion. I would absolutely recommend utilizing NAM to resolve cases. The time and cost savings are enormous and the cases are handled by competent and experienced neutrals. The administrative staffs has always been responsive to any of my concerns and always responds to my communications quickly.”

“I’ve worked in the insurance industry for 30 odd years, and rarely encounter vendors who exhibit the partnership doctrine they so profess to have with the client. NAM is the exception. The NAM staff epitomizes the concepts of collaboration and teamwork. I can honestly say they are one company I hope to stay connected with in this changing business world.”

“Dear Judge Gelfand,
Referring to our mediation of 12/9, I am happy to advise that the case settled for $1M. Thank you for your many hours of assistance.”

“A settlement may take only weeks.”

“I have been dealing with NAM for many years for both arbitrations and mediations. Their panel of judges is of the highest quality and the staff always provides excellent back up. All of my experiences have been positive and NAM has been instrumental in bringing the submitted cases to a rapid and fair conclusion.”

“As an attorney handling both plaintiff’s and defendants personal injury matters for many years, I have always found NAM to be a most effective means of resolving cases ranging from simple automobile accidents to complex labor law litigation involving many parties and attorneys. Whether by arbitration or mediation, NAM has consistently provided a high quality list of judges, arbitrators and mediators. They resolve cases quickly, efficiently and with minimal cost when compared to the time and effort needed to litigate cases in the court system. I also recommend ADR at NAM for my clients when the case is ready to be resolved”

“NAM has been an invaluable resource in helping my firm and I resolve cases in a timely and cost-efficient manner. Their professional staff is very responsive and adept at making the claims process fast and easy. Their learned judges are attentive to detail and possess a high level of expertise in resolving difficult and complex matters. I would highly recommend NAM to anyone looking for exceptional claim resolution services.”

“As a trial attorney, using the services of a goal-oriented ADR group is of great benefit. NAM’s professional and attentive staff, as well as their great selection of knowledgeable panel members, has been a crucial element in many satisfactory resolutions. Not only have we saved countless hours of trial time and thousands of dollars in expert fees, but we have been able to obtain excellent settlement results for our clients.”

“I was thrilled with the quick response and easy scheduling that NAM provides for all the mediations that I do.”

“I would like to express my appreciation to NAM for being such a valuable resource. NAM provides an outstanding service with its vast panel of judges. Most attorneys are comfortable with placing cases in their hands. Moreover, please accept my thanks for your tireless efforts to get these situations taken care of. I am aware that you spend a great deal of time making countless phone calls to ensure these situations resolve in the fashion the lawyers hope for. It is greatly appreciated.”

“As a plaintiff personal injury lawyer for over 30 years, I have developed a bias towards the use of alternative dispute resolution as a means for providing fast, effective, positive results for my clients. No vendor provides better service than NAM. NAM has the widest array of distinguished jurists versed in every aspect of personal injury. Their pricing is fair, their staff professional, and their desire to aid in the resolution of cases unsurpassed. I highly recommend NAM. It is no surprise that they are the leaders in the ADR field.”

“Our office has used NAM for the last ten years and have found its arbitrators are among the most competent former jurists of the New York bench. Its employees are courteous, knowledgeable, helpful and attentive. Overall it has been a sheer pleasure to reap the benefits of their services.”

“I have utilized NAM with much success over the past 15 years. Their staff is very professional and always courteous. My account representative is a pleasure to work with. Since NAM has such an extensive list of extremely qualified arbitrators and mediators, it is often easy to select an arbitrator/mediator with my adversary. I look forward to continuing to use NAM in the future.”

“I have practiced personal injury law for 17 years, both plaintiff and defense side. In more recent years, I have relied upon the ADR services provided by National Arbitration and Mediation and would recommend NAM to any personal injury practitioner. NAM’s administrative staff has uniformly provided the highest level of service. The panel of mediators and arbitrators have in every instance handled mediations and arbitrations with the highest degree of professionalism, demonstrated correct knowledge of applicable law and shown respect for litigants and attorneys. Decisions have always been received promptly and in every case the final disposition was fair to all parties. I whole-heartedly recommend NAM as a cost-efficient, professional and just ADR forum for the resolution of personal injury claims for plaintiffs, defendants and insurance carriers.”

“The service provided by NAM is great. Our Case Manager is conscientious, responsible and professional. NAM provides us with a great panel of judges to choose from.”

“Our firm has utilized NAM over the years and know them to be a professional and technologically innovative organization.”

“The process is less stressful for a client and the costs of expert testimony can be saved.”

“Any tool that helps settle claims quickly and inexpensively is a tool we want to incorporate into our settlement strategy.”

“Mediating with Judge DiBlasi is as equal a pleasure as trying a case before him. You walk out knowing that justice has been served and he is nothing short of being a true gentleman.”

“I have worked with NAM since its inception and always look to them in helping to resolve a case. They offer an outstanding panel of judges and locations and consistently provide superior support services in terms of scheduling and accommodating all involved. I have found that based upon their reputation, parties on all sides are more than willing to agree to a submission with NAM which allows for greater success with our cases.”

“NAM has helped our firm resolve millions of dollars worth of claims, saving countless hours of trial time and trial expenses for all parties involved. I highly recommend them, as they provide a great service to the plaintiff’s bar and the insurance industry. Our account representative provides competent, efficient service which facilitates the entire process.”

“In my experience, the case coordinators at NAM have always been professional and accommodating. They work hard to establish a time and date convenient for all parties involved in an effort to resolve the matter amicably and efficiently. I have also been pleasantly surprised by the assortment of qualified arbitrators and mediators retained by NAM who equitably handle the matters placed before them.”

“I wanted to take a moment to compliment you on the excellent customer service that has been provided by your office. I have been in the auto insurance industry for close to 25 years now and have worked with several other vendors who handle arbitrations & mediations but have found that the cream always rises to the top. NAM is by far the best in the business. It is nice to work with an organization that seems to have perfected the most important aspect of any business, the customer service end of things.”

“NAM makes the claims submission process easy. They have a broad selection of judges and our NAM Rep is responsive to our needs.”

“We’ve found that the depth and breadth of NAM’s hearing panel maximizes the opportunities to resolve matters through Mediation and Arbitration. Trusted, experienced and well known, they work hard to resolve cases in ways not otherwise available. The management staff has handled our cases professionally and expeditiously, enabling us to trust an increasing amount of future business to NAM.

“For the past 10 years as a defense attorney, I have turned to NAM any time I need to mediate or arbitrate a case in any venue. I have had success with settling all types of cases, ranging from million dollar labor law cases, automobile accidents and premises liability cases to minor property damage matters. NAM’s service is wonderful, fast, efficient and friendly. My Case Managers are always a pleasure to work with, they always return my telephone calls and they get the job done.”

“As a personal injury attorney we frequently use mediation as a tool to avoid a costly trial and as a mechanism to obtain a fair and just result for our clients without the uncertainties of a jury trial. In order to have a successful mediation it is imperative that we select a company that has a reputation for fairness and integrity, so that all parties believe that they are participating in a fair and constructive process. NAM’s group of distinguished judges and mediators makes this possible. I have been using their services for more than 10 years and they have done a terrific job in helping me bring a majority of the cases that I have chosen to mediate to a successful resolution.”

“The Mediator was respectful, creative and a great listener. When he used the technique of reframing, new options came forth, allowing us to reach a settlement. My client walked away feeling vindicated, without having to endure the risks of a trial.”

“NAM has helped our firm resolve medical malpractice and negligence cases for over 10 years. The arbitrators are skilled at bringing both sides together, even in the most difficult of cases. Always professional, the staff at NAM works hard at expeditiously scheduling our cases. I have used other ADR companies in the past and none measure up to the caliber of NAM.”

“My firm has used NAM for many years. NAM excels in moving difficult cases toward resolution. NAM always follows up on cases and if they can’t get a case into arbitration or mediation, no one can. NAM is at the forefront of the future of personal injury litigation.”

“Our Marlton Office selected NAM due to the professionalism they displayed and then they delivered on their promise. NAM had enabled us to move cases in a more timely fashion for those matters that were at an impasse.”

“Over the last several years I have had numerous arbitrations at NAM, and the whole process, from the scheduling of the arbitration until the rendering of the decision, was conducted efficiently and professionally, and provided my clients with a cost effective alternative to traditional litigation.”

“Thank you again for all your hard work towards resolving this complicated case. To your credit, you identified & separated the ‘real’ issues from all the red herrings and at the end of the day, that’s what brought this matter to a successful conclusion.”

“The dedicated and professional staff at NAM continually meets, and exceeds, my firm’s ADR needs in a cost-effective manner. Our clients are always impressed with the skilled ability of NAM’s panelists to resolve even the toughest of disputes, thereby avoiding additional costly litigation.”

“As an attorney who has used NAM for over 20 years, I have always been impressed with the quality of their mediators. NAM makes it cost efficient to resolve cases. With their use of a seamless ZOOM technology, mediating a case remotely with NAM could not be easier.”

“I continue to choose NAM for my firm’s mediation needs as I am always pleased at the ease and promptness with which the matters I refer to NAM are handled. I consider NAM an asset to the litigation world and I plan on utilizing NAM’s services for as long as I practice law.”

“I have been working with NAM for 17 years, since the company began. Its staff is attentive, courteous and professional. NAM’s extensive and highly qualified panel demonstrate a keen understanding of the issues and relevant law in each case. They work tirelessly to bring opposing parties together, regardless of the complexity of the issues. NAM receives my highest recommendation as a cost-efficient and expeditious alternative dispute forum for resolving personal injury claims.”

“NAM has served the needs of the claims community by providing mediators who are familiar with the local jurisdiction to assist in a variety of ways during a mediation. While not all the cases settle, everyone walks away with more knowledge about the case including the applicable law that governs the loss. After the parties have had a chance to review their respective positions, they come back with a better understanding of each other’s position. If not during the mediation, often settlements occur soon afterwards. NAM’s professional staff and their awareness of the needs of the carrier and claims community make them the choice to go to when we need to mediate a matter.”

“In a single day, Siben & Siben will attempt to clear about 75 cases. This unique program is administered by NAM.”

“NAM’s service has proven to be an invaluable resource in resolving difficult and complex matters. Their staff is informed and their judges are effective. In our most recent mediation, NAM’s judge proved to be a very capable facilitator and our case settled for $750,000. I would recommend NAM to any firm that seeks to resolve cases in a timely and cost-efficient manner.”

“We have enjoyed exceptional results from our traditional dispute resolution efforts with NAM”

“NAM has the most talented roster of mediators and arbitrators in the New York metro area. I am amazed at how often both sides are agreeable to using a NAM Hearing Officer. Our entire firm appreciates the efficiency that the NAM staff provides. They always go the extra distance in routinely following up with the parties and get our hearings scheduled in an efficient and timely matter. I couldn’t ask for anything more in an ADR provider.”

“Great Results. Personable. Experts.  The Account Executives always take care of our matters in an expedited fashion. They allow us to relax because we know the matter will be handled properly.”

“I have used NAM for over 15 years and have found that they have provided plaintiff’s counsel with the most expeditious process of conducting arbitrations and mediations. At NAM, they have a vast amount of experienced judges who are fair. I have never been dissatisfied and I feel very comfortable in recommending them to any plaintiff or defendant’s firm.”

“We select NAM because of their clarity of service, selection of qualified judges and the promptness and efficiency of their staff.”

“I just returned from a mediation with one of your outstanding judges and wanted to take this opportunity to compliment NAM on the important service provided to the bar over the past 15 to 20 years. I also want to thank NAM’s staff which has provided this office with excellent service. I look forward to dealing with National Arbitration and Mediation for many years to come.”

“I have used NAM as a vendor for both arbitrations and mediations for more than a decade. They have the largest and best panel. Their reps and scheduling department are always accessible. When choosing other avenues of dispute resolution go with NAM.”

“I have been a trial attorney for over 20 years and using the services of NAM for many years. I find the staff of NAM to be professional, helpful and they provide an excellent opportunity to get the best results for my clients. The large list of well-qualified judges, arbitrators and mediators allows me the opportunity to accommodate the adverse parties’ requests without compromising my case or my client’s issues, yet it saves valuable trial expenses and years of needless litigation. I believe NAM is an excellent tool for any litigator.”